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Frequently Asked Questions
How does the booking process work? Submit your order and we’ll review the details. We’ll confirm availability, calculate any travel fees, and send your invoice. Your reservation date is secured once payment is received. Do you deliver to my area? Delivery is included within 10 miles of South Temecula (near Temecula Parkway & Butterfield Stage Rd). We serve Temecula, Murrieta, French Valley, Winchester, and surrounding Riverside County areas. We do not deliver to San Diego County. Is there a travel fee? Delivery within 10 miles of South Temecula is included in your package price. Beyond 10 miles, a $5 per mile fee applies based on the distance from our Temecula location. This is a one-time travel fee that covers both delivery and pickup. When is my display set up and removed? Displays are typically installed the evening before your event (or morning of) and removed the following evening or next morning. Extended time may be available for an additional fee. What do I need to do before delivery? Please make sure sprinklers are off during delivery, pets are secured, and gate access or entry details are provided. Yards should be clean and free of pet waste prior to delivery. Let us know your surface type in advance. Displays work best on real grass lawns. Stands are required for turf, gravel, or hard surfaces. How do I take care of the display? Please do not mow or edge while the display is in place. Do not move or remove any part of the display, and avoid sitting, leaning, or playing on the signs. Do not attach balloons or decorations. Customer is responsible for any damage caused by lawn equipment or by moving or handling the display. Do you offer graduation displays? Yes. Graduation is one of our busiest times of year. Dates fill quickly, delivery windows are route-based, and extended or multi-day bookings may be limited during peak week. What happens if the weather is bad? We install rain or shine unless conditions are unsafe, such as high winds or lightning. If needed, we will reschedule or issue a credit. Do you charge sales tax? Yes. Sales tax is applied where required. Do you offer discounts? Repeat customers receive $10 off when booking within 1 year of a previous order. Only one discount or code may be applied per order, and the largest discount will be honored. Do you accept gift certificates or promotional vouchers? Yes. Vouchers are valid up to their stated value, must be used before the expiration date, and are subject to availability. They are not valid during peak graduation week (typically the first week of June). Upgrades and add-ons are additional. Only one voucher or discount may be used per order. What could prevent my delivery or result in additional fees? We are unable to offer refunds if we cannot access the property due to incorrect gate access, pets not being secured, or sprinklers running. Please double check your details before booking. Customer is responsible for any damage caused by lawn equipment, pets, sprinklers, or by moving or handling the display. Damaged or missing items may result in replacement fees. Can I share photos of my display? Yes. We love seeing your celebrations. Tag us so we can share your photos. Instagram: @cardedyard Facebook: The Carded Yard How is my information used? We only collect the information needed to fulfill your order. Your information is never sold or shared. |
Privacy Policy
At The Carded Yard, we take your privacy seriously. We collect only the information necessary to fulfill your order and provide great service, such as your name, contact information, event details, and delivery address. We will never sell or share your personal information with third parties. Your information is used solely to process your booking, communicate with you about your order, and deliver your yard card display as requested. We may occasionally use your contact information to send important updates or occasional special offers from The Carded Yard. You may opt out of these communications at any time by emailing us at [email protected]. We take reasonable steps to protect your information and keep it secure. If you have any questions about our privacy practices, feel free to reach out. We’re here to help and make your experience with us worry-free. |
ABOUT US
We started The Carded Yard in July 2020 with one goal, to spread joy, one yard at a time. What began as a way to brighten a tough year has grown into a celebration-filled adventure we absolutely love.
In five+ years, we’ve installed more than 1,500 yard cards for birthdays, graduations, anniversaries, and “just because” moments. From big milestones to little surprises, we’re here to make your day pop with color and fun.
To all of our wonderful customers, friends, and family, thank you for trusting us with your celebrations. We can’t wait to keep the party going!
- The Noland Family ❤️
We started The Carded Yard in July 2020 with one goal, to spread joy, one yard at a time. What began as a way to brighten a tough year has grown into a celebration-filled adventure we absolutely love.
In five+ years, we’ve installed more than 1,500 yard cards for birthdays, graduations, anniversaries, and “just because” moments. From big milestones to little surprises, we’re here to make your day pop with color and fun.
To all of our wonderful customers, friends, and family, thank you for trusting us with your celebrations. We can’t wait to keep the party going!
- The Noland Family ❤️
Yard Carded = Party Started !!
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(951) 297-7721
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